What is the delivery time?
Within Sweden, our delivery time is 1-3 working days and outside Sweden 2-4 working days.
Is free shipping offered?
We offer free shipping for orders above 100 EUR / 1000 SEK, for orders under 100 EUR/ 1000 SEK a shipping fee of 8 EUR / 79 SEK is added for orders within Sweden and 19 EUR / 199 SEK abroad.
Can I make a return?
We have a 30-day right of withdrawal. To be able to return the item, it must be unused and in the original packaging.
How do I make a return?
To make a return, email firstname.lastname@example.org with information about the return and we will help you further. You will pay for the return cost.
How and when is reimbursement made?
The refund is made through the same payment method as the payment of the order was made as soon as the return reached our warehouse and have been checked.
What do I do if I want to make a change?
Contact us at email@example.com with information about the exchange as well as which product and size you wish to change to and we will help you.
What do I do if I receive a faulty item?
Contact us at firstname.lastname@example.org with information about the faulty item. Send with pictures and as clear a description as possible.
How are the sizes?
Generally speaking, our products are normal in size which means you can usually order your normal size. In each product description there is also information about the size of that particular product. If you have further questions or concerns regarding size, you can contact us at email@example.com and we will help you.
How do I wash my products in the best way?
Follow the specific washing instructions for each product that are available on the product page as well as on the product.